BabelPod 技术支持
最后更新：2026-04-26
联系我们
如遇到功能异常、购买恢复问题或建议反馈，请联系：1124549218@qq.com
常见问题（FAQ）
- 无法恢复购买：请在 App 内使用“恢复购买”，并确认当前 Apple ID 与购买账号一致。
- 转录速度较慢：首次加载模型或设备性能较低时耗时会增加，建议连接电源并保持前台。
- 无法下载某些单集：可能是内容源临时不可用或链接失效，可稍后重试。
- 数据是否上传服务器：当前版本主要在本地处理音频、转录和笔记数据。
响应时间
我们通常会在 3-5 个工作日内回复支持邮件。
相关页面
隐私政策：privacy-policy.html
BabelPod Support
Last updated: 2026-04-26
Contact
For bug reports, purchase restore issues, or feedback, contact: 1124549218@qq.com
FAQ
- Cannot restore purchase: Use "Restore Purchases" in the app and verify you are signed in with the same Apple ID used for purchase.
- Transcription is slow: First-time model loading or lower-performance devices may take longer. Keep the app in foreground when possible.
- Some episodes fail to download: The source feed may be temporarily unavailable or the media URL may have expired.
- Is user data uploaded: The current version primarily processes audio, transcripts, and notes locally on device.
Response Time
We usually respond to support emails within 3-5 business days.
Related Page
Privacy Policy: privacy-policy.html